Use case · e-commerce
An online shop's 2FA, shared by the whole team
Payments, shop, marketplaces, advertising: give your e-commerce team the 2FA codes it needs to issue refunds, ship orders or launch a campaign, without sharing the secrets.
An online shop relies on a handful of critical accounts: the payment provider, the shop platform, the marketplaces, the ad platforms. Almost all of them require two-factor authentication, and the code lives on the phone of whoever opened the account, often the founder.
Where it breaks without a shared vault
- An urgent refund is waiting, and the only person with the code is on holiday.
- The person in charge of logistics has to sign in to the marketplace every morning and asks for the code every morning.
- The ad account was set up by a former colleague, and nobody knows any more which phone holds the seed.
How Share Auth handles it
A vault for the shop’s accounts. Each account is added once, by QR code or by import, and the team gets the current code the moment it needs it.
The right access for each role. Finance, logistics and customer service are readers: they use the code without seeing the seed. Only those who manage the accounts are editors.
A record of every sign-in. The access log tells you who obtained the code for the payment account, and when. That helps on the day a refund or a transfer has to be explained.
In each team’s channel. With Slack or Discord, #finance can get the
payment account’s code and #marketing the ad platform’s, without either one
seeing the other’s accounts.
Further reading
Frequently asked questions
Any service that offers an authenticator app (TOTP) as a second factor: payment providers, shop platforms, marketplaces, ad platforms. If the service shows a QR code to scan, it is compatible.
Yes. Give them the reader role: they copy the current code without seeing the seed. With Slack or Discord, per-channel restrictions also limit each channel to the accounts the team in it actually needs.
Share Auth handles codes generated by an authenticator app, not SMS. Where a service allows it, switching from SMS to an authenticator app is also more secure.